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Undergraduate Feedback and Complaints

Undergraduate Feedback and Complaints

Student feedback is very important to the Department. At the end of Lent term of each year, we circulate a questionnaire to all POLIS students to ask for their views on the courses they have taken, their supervisors, and their general experience of the degree programme

The Department's response to the feedback received from undergraduate students in 2019 can be viewed here. A summary of the changes that were made to the teaching as a result of the feedback in 2019 can be viewed here

We always welcome feedback, not just in the official questionnaire. If you have any difficulties with the courses and the supervisions, you should in the first instance talk to your Director of Studies. If the issue cannot be resolved by your Director of Studies, you can contact the Director of Undergraduate Education, who for 2019-20 is Dr Glen Rangwala

Lectures and supervisions rely upon an atmosphere of trust and respect that is upheld by both the supervisor and the students. If this is not being upheld, it is important to take steps immediately. If you do not wish to take action through your College, it may be useful to contact POLIS’s Wellbeing Officer, Ms Cerys Minogue, on talkaboutit@polis.cam.ac.uk.

If you remain dissatisfied, a complaint can be raised with the central University.  Complaints need to be raised in a timely way and within 28 days to ensure an effective remedy can be put in place. Find further information here.

The University takes all instances of harassment and sexual misconduct extremely seriously. More information about these issues can be found on the Breaking the Silence website. We strongly encourage you to report harassment, bullying, discrimination or sexual misconduct via this website. There is further information about the complaints process here.